Credibility : how leaders gain and lose it, why people demand it / James M. Kouzes, Barry Z. Posner.
Material type: TextSeries: Jossey-Bass management seriesPublication details: San Francisco : Jossey-Bass Publishers, 1993.Edition: 1st edDescription: xxxiii, 332 p. ; 24 cmISBN:- 155542550X (acidfree paper)
- 9781555425500 (acidfree paper)
- 0787900567 (pbk.)
- 9780787900564 (pbk.)
- 658.4/09 20
- HD57.7 .K678 1993
- 89.54
- QV 584
- 71.19
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Includes bibliographical references (p. 289-315) and indexes.
Leadership is a relationship -- Credibility makes a difference -- Discovering your self -- Appreciating constituents and their diversity -- Affirming shared values -- Developing capacity -- Serving a purpose -- Sustaining hope -- The struggle to be human.
Examples of real managers in action, revealing the six key disciplines and related practices that strengthen a leader's capacity for developing and sustaining credibility.
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