The heart of change : real-life stories of how people change their organizations / John P. Kotter, Dan S. Cohen.
Material type:
TextPublication details: Boston, Mass. : Harvard Business School Press, c2002.Description: xiv, 190 p. ; 25 cmISBN: - 1578512549 (alk. paper)
- 9781578512546 (alk. paper)
- 658.4/06 21
- HD58.8 .K645 2002
- 85.10
- QP 340
- WIR 540f
- WIR 550f
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| HD58.8.H369 1998 c.1 Harvard business review on change. | HD58.8.K44 2009 Immunity to change : | HD58.8.K645 2002 The heart of change : | HD58.8.K645 2002 The heart of change : | HD58.8.K65 1996 Leading change / | HD58.8.K65 1996 Leading change / | HD58.8.K65 1996 C.2 Leading change / |
Includes index.
Introduction : the heart of change -- Increase urgency -- Build the guiding team -- Get the vision right -- Communicate for buy-in -- Empower action -- Create short-term wins -- Don't let up -- Make change stick -- Conclusion : we see, we feel, we change.
John Kotter and co-author Dan Cohen delve deeper into the subject of change to get to the heart of how change actually happens. Through real-life stories from people in the trenches, in all kinds of organizations, the authors attack the fundamental problem that underlies every major transformation: How do you go beyond simply getting your message across to truly changing people's behavior?
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