Trust : releasing the energy to succeed / Rita Cruise O'Brien.
Material type: TextPublication details: Chichester ; New York : Wiley, c2001.Description: xxii, 234 p. : ill. ; 24 cmISBN:- 0471491306
- 9780471491309
- 658.4 21
- 658.315 21
- HD58.9 .C78 2001
- 85.08
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HD58.87.R33 2000 Radical innovation : | HD58.9.B45 1997 Organizing genius : | HD58.9.B45 1997 c.2 Organizing genius : | HD58.9.C78 2001 C.1 Trust : | HD58.9.F54 1994 The fifth discipline fieldbook : | HD58.9.F54 1994 C.2 The fifth discipline fieldbook : | HD58.9.O54 2002 On high-performance organizations : |
Includes index.
Includes bibliographical references (p. 223-224) and index.
Value of trust -- Trust at work and the cost of low trust -- Trust as an equity -- Releasing energy : an investment in social capital -- Releasing value : an investment in learning and alignment -- Enlarging the scope for change : ICL/D2D- creating a high-trust firm -- Sacrificing trust : too much change too fast at the service company -- Poor communication and uncertain boundaries impact on trust at Autopart -- Poor communication and low trust at The Engineering Company -- Culture that would not change at Aerco -- Defence company : structured change in production but less commitment -- Collaborative capital and client loyalty in investment banks -- Trusted leader and releasing the energy to win.
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