The one minute manager builds high performing teams / Kenneth Blanchard, Donald Carew, Eunice Parisi-Carew.

The One Minute Manager Receives a Call -- The Problem -- The Importance of Groups -- Characteristics of a High Performing Team -- The Importance of Vision -- Diagnosis -- Understanding Group Dynamics -- Stage 1: Orientation -- Stage 2: Dissatisfaction -- Stage 4: Production -- Stage 3: Integration -- Changes in Productivity and Morale -- Adaptability -- Four Leadership Styles -- Task and Maintenance Functions -- Teaching Someone Else -- Using the Concepts -- Answering the Questions -- Managing the Journey to Empowerment -- When to Change One's Leadership Style -- Regression -- Process Observation -- Understanding Group Dynamics -- The Manager as Educator -- The New One Minute Managers -- Sharing It with Others -- Praisings.

Explains how all groups move through four stages of development on their way to becoming high performing teams: orientation, dissatisfaction, integration, and production. The authors then show how a manager can help any group to become fully effective.