Working with emotional intelligence / Daniel Goleman.
Material type:
TextPublication details: New York : Bantam Books, 2000.Edition: Bantam trade paperback edDescription: xi, 383 p. ; 21 cmISBN: - 0553378589 (pbk.) :
- 9780553378580 (pbk.)
- Executive ability
- Management -- Psychological aspects
- Emotional intelligence
- Personality development
- Emotions and cognition
- Cognition
- Emotions
- Interpersonal Relations
- Organization and Administration
- Personality Development
- Emotional intelligence
- Emotions and cognition
- Executive ability
- Management -- Psychological aspects
- Personality development
- 658.4
- HD38.2 .G647 2000
- QP 342
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Originally published: 1998.
Includes bibliographical references (p. [331]-372) and index.
Beyond expertise -- Self-mastery -- People skills -- New model of learning -- Emotionally intelligent organization.
Goleman documents an astonishing fact: in determining star performance in every field, emotional intelligence matters twice as much as IQ or technical expertise. Readers also discover how emotional competence can be learned. Goleman analyzes five key sets of skills and vividly shows how they determine who is hired and who is fired in the top corporations in the world. He also provides guidelines for training in the "emotionally intelligent organization," in chapters that no one, from manager to CEO, should miss.
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