TY - BOOK AU - Kotter,John P. AU - Cohen,Dan S. TI - The heart of change: real-life stories of how people change their organizations SN - 1578512549 (alk. paper) AV - HD58.8 .K645 2002 U1 - 658.4/06 21 PY - 2002/// CY - Boston, Mass. PB - Harvard Business School Press KW - Organizational change KW - Organizational Innovation KW - Changement organisationnel KW - Organisatieverandering KW - gtt KW - Strategisch management KW - Management KW - swd KW - Organisationswandel KW - fast KW - Ressources humaines KW - eclas KW - Gestion du personnel N1 - Includes index; Introduction : the heart of change -- Increase urgency -- Build the guiding team -- Get the vision right -- Communicate for buy-in -- Empower action -- Create short-term wins -- Don't let up -- Make change stick -- Conclusion : we see, we feel, we change N2 - John Kotter and co-author Dan Cohen delve deeper into the subject of change to get to the heart of how change actually happens. Through real-life stories from people in the trenches, in all kinds of organizations, the authors attack the fundamental problem that underlies every major transformation: How do you go beyond simply getting your message across to truly changing people's behavior? UR - http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=009853599&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA UR - http://firstsearch.oclc.org/WebZ/DECRead?standardNoType=1&standardNo=1578512549&sessionid=0&srcdbname=worldcat&key=236bd72500378f8f1488e19403690ed10eb8f4e2fc71752b25fab64fc9374136&ectype=MOREINFO UR - http://firstsearch.oclc.org/WebZ/DCARead?standardNoType=1&standardNo=1578512549:srcdbname=worldcat:fromExternal=true&sessionid=0 UR - http://firstsearch.oclc.org/WebZ/DECRead?standardNoType=1&standardNo=1578512549&sessionid=0&srcdbname=worldcat&key=236bd72500378f8f1488e19403690ed10eb8f4e2fc71752b25fab64fc9374136&ectype=TOC ER -