TY - BOOK AU - Nadler,Gerald AU - Chandon,William J. TI - Smart questions: learn to ask the right questions for powerful results SN - 0787971375 (alk. paper) AV - HD30.29 .N344 2004 U1 - 658.4/03 22 PY - 2004/// CY - San Francisco PB - Jossey-Bass KW - Problem solving KW - Questioning KW - Management science KW - Probleemstelling KW - gtt KW - Probleemoplossing KW - fast N1 - "A Wiley Imprint."; Includes bibliographical references (p. 283-284) and index; 1; Introducing the Smart Questions Approach: Moving Beyond Problem Solving to Creating Solutions --; 2; SQA Phase 1: Getting People Involved --; 3; SQA Phase 2: Selecting a Focus Purpose --; 4; SQA Phase 3: Creating an Ideal Future Solution --; 5; SQA Phase 4: Building a Living Solution for Today and Tomorrow --; 6; The Power of SQA: Two Case Studies --; 7; SQA in Organizations and Society N2 - "Smart Questions offers an entirely new framework for creating solutions. Drawn from the authors' many years of research and field experience, the Smart Questions Approach reveals how the leading creators of solutions in almost every profession and walk of life - including business, government, education, and even in families - think and approach their assignments. The authors holistic thinking approach shows how to use three "foundation" questions - focusing on uniqueness, purposeful information, and systems - which must be explored for every problem. These three questions, an essential starting point for exploring problems in turn lead to other key questions that will ultimately create effective solutions."--BOOK JACKET UR - http://catdir.loc.gov/catdir/description/wiley041/2003026451.html UR - http://catdir.loc.gov/catdir/toc/wiley041/2003026451.html UR - http://firstsearch.oclc.org/WebZ/DCARead?standardNoType=1&standardNo=0787971375:srcdbname=worldcat:fromExternal=true&sessionid=0 UR - http://firstsearch.oclc.org/WebZ/DECRead?standardNoType=1&standardNo=0787971375&sessionid=0&srcdbname=worldcat&key=2fd3e74fbc1360c3e2e3fb2ab83c9d43abd1febe9faabbd9f5e47a9de698f921&ectype=TOC ER -