TY - BOOK AU - Quintanilla,Kelly M. AU - Wahl,Shawn T. TI - Business and professional communication: keys for workplace excellence SN - 9781452217628 (paperback) U1 - 658.45 23 PY - 2013/// CY - Los Angeles PB - SAGE KW - Business communication KW - fast N1 - Previous edition: 2011; Includes bibliographical references and index UR - http://firstsearch.oclc.org/WebZ/DECRead?standardNoType=1&standardNo=1452217629&sessionid=0&srcdbname=worldcat&key=a96a8212f557a07fbb265a520e5eec3ab9508ce5b9b65b72f5f1bd3a6e3657fa&ectype=TOC ER -