TY - BOOK AU - Stephanie Leese Emrich TI - Service Still Speaks: A Constant in a Changing World SN - 9781639448692 AV - HF5549.5 E67 2021 PY - 2021/// CY - United States PB - ServiceSpeaksSolutions.com KW - Customer Experience KW - Initiative - Authenticity - Intuition - Empathy - Champion - Delight - Delivery N2 - Discover how elevating the customer experience is like a golden key to your business growth ER -