TY  - BOOK
AU  - Goleman,Daniel
TI  - Working with emotional intelligence
SN  - 0553104624
AV  - HD38.2 .G647 1998
U1  - 658.4/09/019 21
PY  - 1998///
CY  - New York
PB  - Bantam Books
KW  - Executive ability
KW  - Management
KW  - Psychological aspects
KW  - Emotional intelligence
KW  - Personality development
KW  - Emotions and cognition
KW  - Cognition
KW  - Emotions
KW  - Interpersonal Relations
KW  - Organization and Administration
KW  - Personality Development
KW  - fast
N1  - Includes bibliographical references (p. [331]-372) and index; Pt. 1. Beyond expertise. The new yardstick -- Competencies of the stars -- The hard case for soft skills -- Pt. 2. Self-mastery. The inner rudder -- Self-control -- What moves us -- Pt. 3. People skills. Social radar -- The arts of influence -- Collaboration, teams, and the group IQ -- Pt. 4. New model of learning. The billion-dollar mistake -- Best practices -- Pt. 5. Emotionally intelligent organization. Taking the organizational pulse -- The heart of the performance -- Some final thoughts
N2  - "The secret of success is not what they taught you in school. What matters most is not IQ, not a business school degree, not even technical know-how or years of expertise. The single most important factor in job performance and advancement is emotional intelligence. Emotional intelligence is actually a set of skills that anyone can acquire, and in this practical guide, Daniel Goleman identifies them, explains their importance, and shows how they can be fostered." "For leaders, emotional intelligence is almost 90 percent of what sets stars apart from the mediocre. As Goleman documents, it's the essential ingredient for reaching and staying at the top in any field, even in high-tech careers. And organizations that learn to operate in emotionally intelligent ways are the companies that will remain vital and dynamic in the competitive marketplace of today--and the future."--BOOK JACKET
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ER  -