TY  - BOOK
TI  - Harvard business review on negotiation and conflict resolution
T2  - The Harvard business review paperback series
SN  - 1578512360 (alk. paper)
AV  - HD58.6 .H383 2000
U1  - 658.4/05 21
PY  - 2000///
CY  - Boston
PB  - Harvard Business School Press
KW  - Negotiation in business
KW  - Conflict management
KW  - Management
KW  - gtt
KW  - Business logistics
KW  - Physical distribution of goods
KW  - Industrial procurement
KW  - fast
N1  - Includes bibliographical references and index; Management of differences / Warren H. Schmidt and Robert Tannenbaum -- The team that wasn't / Suzy Wetlaufer -- Overcoming group warfare / Robert R. Blake and Jane S. Mouton -- Negotiating with a customer you can't afford to lose / Thomas C. Keiser -- Turning negotiation into a corporate capability / Danny Ertel -- When consultants and clients clash / Idalene F. Kesner and Sally Fowler -- Five ways to keep disputes out of court / John R. Allison -- Alternative dispute resolution: why it doesn't work and why it does / Todd B. Carver and Albert A. Vondra
N2  - "Managers at every level, and in every industry, must balance various working styles, build efficient management teams, and develop sharp negotiation skills to remain competitive. This helpful volume offers a selection of the best thinking on negotiation practice and managing conflict in organizational settings." --BOOK JACKET
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ER  -