Servant-leadership Across Cultures : Harnessing the Strength of the World's Most Powerful Management philosophy / Fons Trompenaars and Ed Voerman.

Includes bibliographical references and index.

Servant-leadership: in a nutshell. A universal given -- From a power to a service model -- Culture clashes -- Core qualities -- Servant leadership in the intercultural practice. Dilemma 1: leading versus serving -- Dilemma 2: rules versus esceptions -- Dilemma 3: parts versus the whole -- Dilemma 4: control versus passion -- Dilemma 5: specific versus diffuse -- Dilemma 6: short term versus long term -- Dilemma 7: push versus pull -- Getting started wtih servant-leadership: a systematic approach -- Can we measure integrity? -- Benchmarking servant-leadership.

As our economy globalizes at ever faster rates, managing employees from diverse cultures is becoming the norm-and it can be an extraordinarily complex task. As a leader, how do you make sure everyone's values are recognized? How do you resolve grievances arising from value differences in the most pragmatic ways? The answer is servant-leadership.