35 dumb things well-intended people say : surprising things we say that widen the diversity gap / Maura Cullen.

Setting the stage -- The 10 core concepts -- The 35 dumb things well-intended people say -- 6 smart steps for well-intended people.

"Have you ever heard yourself or someone else say: 'Some of my best friends are... (Black, White, Asian, etc.)'? 'I don't think of you as... (Gay, Disabled, Jewish, etc.)'? 'I don't see color, I'm colorblind'? These statements and dozens like them can build a divide between us and the people we interact with. Though well-intended, they often widen the diversity gap sometimes causing irreparable harm personally and professionally. If you've ever wanted to be more effective in your communication with others, or have been afraid of saying the wrong thing, then this concise guide is essential to becoming more inclusive and diversity-smart."--From publisher description.