Getting to yes : negotiating agreement without giving in / by Roger Fisher and William Ury, with Bruce Patton, editor.
Material type: TextPublication details: New York, N.Y. : Penguin Books, 1991.Edition: 2nd edDescription: xix, 200 p. ; 20 cmISBN:- 0140157352
- 9780140157352
- Negotiation
- Conflict (Psychology)
- Interpersonal Relations
- Negotiating
- Psychology, Applied
- Conflict (Psychology.)
- Interpersonal relations
- N�egociations
- Onderhandelen
- Sozialer Konsens
- Interpersonale Kommunikation
- Verhandlung
- Negotiation
- D�eveloppement d'aptitudes
- R�eunions
- N�egociation
- Psychologie du travail
- 158/.5 20
- BF637.N4 F57 1991
- 77.64
- CV 3500
- LIN 020f
- MR 6000
- QP 620
- 77.63
- Also issued online.
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On cover: With answers to ten questions people ask.
"A Penguin original."
1st ed. published: Boston : Houghton Mifflin, c1981.
Part 1 : The problem -- Don't bargain over positions -- Part 2 : The method -- Separate the people from the problem -- Focus on interests, not positions -- Invent options for mutual gain -- Insist on using objective criteria -- Part 3 : Yes, but ... -- What if they are more powerful? -- What if they won't play? -- What if they use dirty tricks? -- Part 4 : In conclusion -- Part 5 : Ten questions people ask about getting to yes.
A straightforward, universally applicable method for negotiating personal and professional disputes without getting taken-and without getting nasty.
Also issued online.
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