000			03373cam a2200469 a 4500
001			ocn145950735
003			OCoLC
005			20170712153356.0
008			070605s2007 nyu b 000 0 eng
010			_aBF637.N4 U79 2007
020			_a9780553371314 (pbk.)
020			_a0553371312 (pbk.)
040			_aDLC _beng _cDLC _dBTCTA _dDEBBG _dCNMBL _dALAUL _dBDX _dOCLCF
050	0	0	_aBF637.N4 _bU79 2007
082	0	4	_a158/.5 _222
084			_aQP 300 _2rvk
084			_aCV 3500 _2rvk
100	1		_aUry, William.
245	1	0	_aGetting past no : _bnegotiating in difficult situations / _cWilliam Ury.
250			_aRev. ed.
260			_aNew York : _bBantam Books, _c2007.
300			_a189 p. ; _c21 cm.
504			_aIncludes bibliographical references.
505	0		_aI. Getting ready. 1. Overview: breaking through barriers to cooperation --- 2. Prologue: prepare, prepare, prepare ---- II. Using the breakthrough strategy. 3. Don't react: go to the balcony --- 2. Don't argue: step to their side --- 3. Don't reject: reframe --- 4. Don't push: build them a golden bridge --- 5. Don't escalate: use power to educate ---- III. Turning adversaries into partners. 1. Conclusion: turning adversaries into partners --- 2. Appendix: preparation worksheet.
520			_aWe all want to get to yes, but what happens when the other person keeps saying no? How can you negotiate successfully with a stubborn boss, an irate customer, or a deceitful coworker? In Getting Past No, William Ury of Harvard Law School's Program on Negotiation offers a proven breakthrough strategy for turning adversaries into negotiating partners. You'll learn how to: a) Stay in control under pressure; b) Defuse anger and hostility; c) Find out what the other side really wants; d) Counter dirty tricks; e) Use power to bring the other side back to the table; f) Reach agreements that satisfies both sides' needs. Getting Past No is the state-of-the-art book on negotiation for the twenty-first century. It will help you deal with tough times, tough people, and tough negotiations. You don't have to get mad or get even. Instead, you can get what you want! -- Back cover.
650		0	_aNegotiation.
650	0	7	_aRatgeber. _2swd
650	0	7	_aVerhandlungsf�uhrung. _2swd
650		6	_aNegociations.
650		7	_aNegotiation. _2fast
655		4	_aRatgeber.
856	4		_iInput this URL in a browser to get GIF cover art data. _qGIF _uhttp://firstsearch.oclc.org/WebZ/DCARead?standardNoType=1&standardNo=9780553371314:srcdbname=worldcat:fromExternal=true&sessionid=0 _3cover art
856	4		_iInput this URL in a browser to get HTML Excerpt data. _qHTML _uhttp://firstsearch.oclc.org/WebZ/DECRead?standardNoType=1&standardNo=9780553371314&sessionid=0&srcdbname=worldcat&key=10f87215e1051cdb86b77009ae8da2a874516b82897acd0c74921b8452268c8d&ectype=EXCERPT _3Excerpt
942			_2lcc _cBK
945			_fbks
947			_n20070605 _p20130920 _m95 _g 2007-276503 _sN
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