000 | 02181cam a2200469Ma 4500 | ||
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001 | ocn762087923 | ||
003 | OCoLC | ||
005 | 20151214103348.0 | ||
008 | 080616s2002 nyua f b 001 0 eng d | ||
010 | _aBF637.C45.C78 2012 | ||
020 | _a0071401946 | ||
020 | _a9780071401944 | ||
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_aBF637 _bC45C955 2002 |
082 | 0 | 4 | _a153.6/CRU |
100 | _4Patterson, Kerry; Grenny, Joseph | ||
245 | 0 | 0 |
_aCrucial conversations : _btools for talking when stakes are high / _cby Kerry Patterson ... [et al.]. |
260 |
_aNew York _bMcGraw-Hill _cc2002. |
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300 |
_axv, 235 p. _bill. _c23 cm. |
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504 | _aBibliography: p. 229. | ||
650 | 0 | _aInterpersonal communication. | |
650 | 0 | _aInterpersonal relations. | |
650 | 7 |
_aInterpersonal communication. _2fast |
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650 | 7 |
_aInterpersonal relations. _2fast |
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700 | 1 |
_aPatterson, Kerry, _d1946- |
|
856 | 4 |
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